Our Response to Coronavirus (COVID-19)

Update 11/22/21

Medical Care patients now have the choice between Moderna and Pfizer for their COVID-19 vaccine at our Elizabethton location. Booster and children’s doses are also now available. 

For more information or to schedule an appointment Call or TEXT (423) 929-2584.


Update 12/15/20

Join Dr. Kenneth Hopland as he answers common questions – and dispels popular myths – about the COVID-19 Vaccine, its safety, and effectiveness at preventing serious illness in you and your loved ones. For more information or appointments CALL or TEXT Medical Care at (423) 929-2584.

Update 12/9/2020

Join Dr. Kenneth Hopland as he discusses COVID-19 testing — When it is necessary (or not), and how your positive or negative COVID-19 test results should be utilized in regards to contact tracing, self-isolation, and returning to work or school. For more detailed information on COVID-19 Testing, please download and print Medical Care’s COVID-19: Frequently Asked Questions.

For more information or appointments CALL or TEXT Medical Care at (423) 929-2584.

Update 7/13/2020

BEGINNING MONDAY, JULY 13TH, Medical Care’s Elizabethton office will reduce our extended hours for the remainder of the year. Our office will be OPEN Mon – Fri 8am – 8pm (formerly 8am – 10pm). Saturday clinic hours remain unchanged. Johnson City and Hampton will maintain regular hours of operation. We will continue to care for our community with both Drive-Thru Check-In & Curbside Care at our office locations, and Telehealth. For more information of appointments, call or text (423) 929-2584.


Update 6/1/2020

BEGINNING JUNE 1ST – To better serve our patients and community, Medical Care will be expanding our schedule, and resuming regular hours of operation on June 1, 2020. This includes extending hours in Elizabethton, opening Saturdays in Johnson City, and re-opening our Hampton clinic. If you are sick or injured, we’ll be here to care for you!

UPDATE 5/21/2020

Join Dr. Kenneth Hopland as he discusses Medical Care’s updated response to Coronavirus (COVID-19) as we begin welcoming more patients back into our offices, and continue caring for our community during this time.

UPDATE 4/30/2020

PREFER NOT TO COME INTO THE OFFICE? Experience a complete doctor’s visit from the comfort of home. Medical Care’s healthcare providers continue to deliver regular Family Medicine, Pediatric, Internal Medicine, Orthopedic, and Gynecology services to our community during this time. We are accepting NEW PATIENTS and “WALK-INS” via secure & encrypted Zoom for Healthcare, and limited in-office visits as recommended by Medical Care’s healthcare providers.
Call or text (423) 929-2584 or (423) 431-0517 to schedule your Telehealth appointment with us today.

UPDATE 4/14/2020

Check out Medical Care’s NEW Telehealth Guide for step-by-step information on how to get ready, and what to expect during & after your next Telehealth visit.

UPDATE 4/8/2020

Medical Care’s transition to Telehealth has resulted in increased call volume, which can make it difficult for callers to reach the right person. Use these phone numbers to call or text our departments directly for telehealth, appointments, prescription refills, and more.
To avoid confusion, please only text one department at a time.

UPDATE 4/6/2020

Medical Care’s Elizabethton office is temporarily reducing our extended hours. Our Elizabethton location will be open 8:00 AM – 7:00 PM Monday – Friday & 8:00 AM – 2:00 PM on Saturdays, primarily for Telehealth visits. The Elizabethton Dispensary and Radiology Departments are also closing at 7:00 PM each weeknight, and our Laboratory services will no longer be available on Saturdays.

Additionally, Medical Care’s Johnson City office will be CLOSED on Saturdays until further notice, but will remain open 8:00 AM – 6:00 PM Monday – Friday. Our Elizabethton location will remain OPEN on Saturdays 8:00 AM – 2:00 PM primarily for Telehealth visits.

Medical Care continues to accept new patients and ‘walk-ins’ via Telehealth with Zoom for Healthcare. To schedule your Telehealth visit, Call or Text our office at (423) 929-2584 or (423) 431-0517.

UPDATE 3/31/2020

New Patients and “Walk-Ins” Welcome via Telehealth. In these changing times, Medical Care is still here to care for you. Please Call or Text ahead to be treated via Telehealth before potentially being admitted for an in-office visit. At this time, Medical Care is not accepting unscheduled in-person walk-ins at any of our physical office locations.

UPDATE 3/26/2020

To help protect our community and prevent the spread of infection, Medical Care has now shifted our focus to TELEHEALTH. If you require Medical Care’s assistance, please do not walk in to our office. Call or text us first at the numbers listed above to schedule a TELEHEALTH appointment, either by phone or by using the ZOOM app if you have that capability. Learn more about ZOOM at https://zoom.us/

UPDATE 3/24/2020

Join Dr. Kenneth Hopland as he discusses Medical Care’s response to Coronavirus (COVID-19) and Medical Care’s shift to TELEHEALTH, which will allow us to continue seeing patients during this time.

UPDATE 3/20/2020

Due to the spread of Coronavirus (COVID-19) in the Tri-Cities region, our Hampton location will CLOSE effective Monday 3/23 until further notice.

To help protect our community and prevent the spread of infection, Medical Care is shifting our focus to TELEHEALTH. If you require Medical Care’s assistance, CALL or TEXT one of the numbers listed below to schedule a TELEHEALTH appointment – without visiting our office or exposing yourself and others to possible infection. Thank you for your cooperation during this time.

UPDATE 3/18/2020

Dear Patients,
As we all have been watching, the Coronavirus (COVID-19) has made its way to Tennesee, and we want to provide you with information about the planning efforts and actions that Medical Care is undertaking to help prevent its spread in our area.

The health and safety of all Medical Care patients and team members is of the utmost importance. We have increased our cleaning/sanitation schedule, and we are taking precautions to help prevent the spread of illness at our facilities. As such, the free coffee and water stations have been removed from our Johnson City and Elizabethton locations until further notice.

With the anticipated COVID-19 outbreak, most major insurance companies are allowing maintenance medications to be refilled early to ensure our patients do not run out of medicine during a quarantine period. Please CALL or TEXT our Dispensary at (423) 431-0317 for refill requests. If you are out of refills, we can reach out to your Healthcare Provider to request additional refills. Also, if you are at high risk for contracting COVID-19, please let us know and we can bring your prescription curbside to your vehicle.

If you have recently traveled to an affected area, are showing flu-like symptoms, and believe you require a screening for Coronavirus (COVID-19), please call or text our office at (423) 929-2584 or (423) 431-0517 BEFORE coming in to our office. You will be given special directions, and may be asked to REMAIN INSIDE YOUR CAR to complete your screening. Please allow 3-7 days to receive your test results.

Fever, Dry cough, Fatigue, and Shortness of breath. For more information, please visit the CDC’s website: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html

In addition, we encourage you to take steps to reduce the spread of illness to yourself and your close contacts. Wash your hands often. Cough into your elbow. Don’t touch your face with unwashed hands. Practice social distancing, which means avoiding unnecessary contact other people.

Once again, our primary concern is the health and safety of all Medical Care patients and team members. Thank you for your cooperation and understanding during this time.

Medical Care, PLLC